Jack Forestell, Chief Product and Strategy Officer

Jack Forestell is Visa’s first Chief Product and Strategy Officer.


A driving force for innovation at Visa, Mr. Forestell oversees the growth, adoption and evolution of Visa’s products and services globally to meet the needs of the vast set of fintechs, sellers, financial institutions, governments and consumers Visa serves. His organization is shaping money movement, fueling client growth and helping provide economic access across the globe.


Mr. Forestell and his team leverage Visa’s network capabilities, unmatched scale and expertise to provide clients and partners with solutions and services built to navigate the rapidly changing environment. In this new role, Mr. Forestell is responsible for creating a cohesive roadmap that delivers on Visa’s bold long-term vision for enabling people, businesses and thriving economies.


Mr. Forestell joined Visa in 2014. He has served as Group President, Value Added Services and Global Head of Merchant & Acquirer Solutions and Global Head of Products and Solutions.


Before joining Visa, Mr. Forestell spent 12 years at Capital One, most recently as Head of Capital One Digital. In this role, he led online and mobile banking, mobile/emerging payments, digital product design and development, as well as Capital One Labs. Before that, he spent five years as Head of Capital One’s U.S. card customer portfolio. Prior to Capital One, Mr. Forestell was a senior partner and member of the Board of Directors of Mercer Management Consulting, where he advised retail clients throughout Europe and the U.S. on brand strategy, network optimization, pricing and promotion.


Mr. Forestell holds a Bachelor of Arts in Business Administration with Honors from the Ivey Business School at University of Western Ontario, Canada.